Impact Assistant Volunteer – Guidance and role profile

Introducing this new volunteering opportunity could help your Healthwatch increase its capacity to record, track and follow up on outcomes.
Two women sitting on a bench. They are in a town centre on a sunny day. The woman on the left is wearing a red top. The woman on the right is smiling, wearing sunglasses and wearing a light blue top with Healthwatch logo.

Healthwatch are increasingly focussing on planning for, identifying and communicating outcomes and impact achieved for people who use health and care services. This contributes to ensuring your organisation's financial stability and increases support from members of the community.

About this resource

Recruiting a volunteer to take on responsibilities relating to monitoring outcomes can help give this work a greater profile within your Healthwatch. In particular, the role could provide additional capacity to update the Impact Tracker and liaise with other team members to check on how different areas of work and opportunities to influence are progressing.

This document provides guidance and tips on introducing an Impact Assistant volunteer role. It includes a suggested role profile.

The profile for this role has been developed so that it can be adapted to meet your specific local needs. Create your own role description by using whichever of the listed activities you feel will be most useful for your team.

In a competitive volunteering marketplace, Impact Assistant could be an attractive and unique volunteering role for the right person.

Link to other resources

This guidance and role profile is an addition to our other volunteer role descriptions, which are available for you to use and adapt.

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Impact Assistant Volunteer - Guidance and role profile