Man by a bus
March 2022

Protecting the Rights of Patients Detained under the Mental Health Act

Tuesday 8th March, 2022 - 10:00 to 11:30

About this event

Connect with CQC Mental Health Act Inspectors pilot project and tell them about experiences you identify about detained patients

We’re hosting this meeting across the whole of the North to:

  • allow you to hear how this CQC team is looking at how better networking with organisations like Healthwatch strengthens protecting patients;
  • make sure you’ve got a clear route into the team if you hear from patients or families of those detained;
  • hear about what you pick up through your work.

We want to suggest that, if possible, one person from each Healthwatch attends. This could be any one of your team who’s got a particular interest in mental health service users’ experience.

Here, Natasha and Carly introduce themselves:

Hi. We work in the Mental Health Hospitals Directorate of the Care Quality Commission (CQC) regionally and nationally on the Mental Health Act (MHA) operations team. The national team are responsible for dispensing CQC powers to monitor the use of the MHA.

The purpose of MHA monitoring activity is to provide an independent specialist review of how the MHA is being applied. Identifying improvements needed, now or in the future, to protect patients, promote their rights and increase the quality of their care and treatment.

As you’ll probably know, MHA reviewers visit wards where patients are detained in hospital or on community treatment orders and meet with them in private to find out about their experiences. We review the ward environment, look at patient records and speak with staff, advocates and carers.

CQC is running a six-month pilot in the North and Central regions, looking at improving collaborative relationships with internal and external stakeholders to improve our regional understanding of patient and carer experiences. We would like to meet with you to hear any information about the experiences of detained patients in your area and better understand the work you carry out.

Who is this event for?

Local Healthwatch Staff in the North particularly those who have heard from people who have an interest in mental health

Who is running this event?

Natasha Jentle, Mental Health Act Inspection Manager North (secondment)

Carly Etherington, Assistant Inspector North (MHA Monitoring)

Delana Lawson, Quality Assurance & Regional Manager (North East, Yorkshire & Humberside)

Jon Turner , Impact Programme and Regional Network Manager (North West)

All day event: