Guidance for local Healthwatch statutory activities during the COVID-19 outbreak

Read the letter we have issued to all local Healthwatch about our response to COVID-19.
Two women talking at a county show

The Healthwach England committee has written to all local Healthwatch Chief Executives, Lead Officers and Chairs, as well as Chief Executives of local Healthwatch provider organisations to provide guidance in response to COVID-19. We have also sent this letter to local authority commissioners of local Healthwatch, Directors of Adult Services, Chief Executives and Leaders for their information. 

What does the letter cover?

In their letter the Healthwatch England committee provides advice on:

  • Responding to Governement guidance. 
  • Working together with local councils.
  • Our eight statutory activities and how to proceed during this time.


Guidance on response to COVID-19

What are people telling you about their experiences of COVID-19?

If you hear that people in your area have concerns about coronavirus, health and care services, or new legislation please let us know so that we can raise this with stakeholders. 

You can do this and find out the latest information on our Workplace group.

Workplace is our online community for Healthwatch staff to network and work with one another. Remember, if you haven't got a Workplace account please don't try to set one up, contact

Go to Workplace