What can you expect from us over the next year?

Our new business plan outlines what we will do in 2019/20.
Older man standing outside

Our strategy, which launched in 2018, envisages a future where health and social care support works for everyone. In the last year, we’ve collectively taken positive steps towards this. 

Over the next year, we plan to take another step closer to our 2023 strategic goals by:

  • Transforming our communications with the public so that we support more people to have their say
  • Creating tools to measure and improve the quality of Healthwatch services and improving our impact
  • Making our evidence easier to access and ensuring it is used by more professionals – from national policy makers to front-line staff

Find out more about our plans and what you can expect from us in the coming year.