Online induction for local Healthwatch lead officers
Have you just joined local Healthwatch as a lead officer? Take our online induction to learn more about the role of local Healthwatch, how to provide an effective service, and the support available from Healthwatch England.
Welcome to Healthwatch
Take a look at our online induction course for new local Healthwatch lead officers to help you understand more about Healthwatch and the support on offer.
What does the course include?
The course includes the following five sections:
- Welcome to Healthwatch
Including a welcome from the Chair of Healthwatch, Sir Robert Francis QC - Running a Healthwatch
A closer look at the legislation and some useful information for those of you new to health and social care - The Quality Framework
Provides a shared understanding between Healthwatch providers, local authority commissioners and Healthwatch England about the ingredients of an effective Healthwatch - Key relationships
It's essential to invest time in building relationships with your staff, board and potential partners and interested stakeholders. This induction talks about how you can start to map your key stakeholders against your work plan priorities. - Support from Healthwatch England
This section covers ways that Healthwatch England supports local Healthwatch. From contact with your regional lead to engaging with other local Healthwatch on our Facebook Workplace community.
Get started
To take one of our e-learning courses for the first time, click the link for the course then select ‘sign up’ and register with your e-mail address and set your password.
Use these details for all future courses, or to re-visit a course. You can also reset your password at anytime by selecting the ‘forgotten password’ link.