Digital and data
What we're working on
NEWS: Have Your Say (HYS) solution now open - We're replacing the emails you receive with a CSV download, and making contact details available for the first time.
Read more about the HYS solution or request an account by contacting digital@healthwatch.co.uk
NEWS: SmartSurvey device security update - please contact the digital team if you are affected by this change.
Digital and data introduction
For the latest news and information and support from Healthwatch England on its digital and data activities visit this page regularly. We’ve broken this section down into five areas:
Digital offer: where you will find the different platforms that we offer to Healthwatch.
Support: where you will find the support resources that we offer.
Data: Covering data standards, our taxonomy, data sharing and collection.
Projects: What we're working on and opportunities to take part to build our solutions.
Legacy systems: Support for our legacy systems users.
Digital offer
Digital Systems
We provide a range of solutions to Healthwatch, in this section you will find all the platforms we offer to faciliate the various functions of Healthwatch.
- Data Sharing
Sharing your data with Healthwatch England. - Data collection
Solutions for collecting data. - Data access
Access to our data systems. - Collaboration
Enabling collaboration between Healthwatch.
Platforms
Request platform access using our webforms:
- Enterprise survey tool (sign-up webform)
Request a SmartSurvey account. - National Reports Library access
Request access to upload and view your reports. - Healthwatch Online Community (Workvivo)
Would you like access to our online platform to connect with others in the network? Fill in the form.
Support
Healthwatch Drupal CMS (website template)
Healthwatch England provides a range of support resources to all the local Healthwatch that use our template and CMS, these can be found here. If you encounter any difficulty in using the CMS, you don't know how to do something or you spot a serious error please get in touch with digital@healthwatch.co.uk and we're happy to help. Please describe the issue in detail in your email so we can replicate it. Do not forget to include links and where appropriate, screenshots.
Digital training
We have produced a number of training resources that are a good starting point to learn how to publish on our CMS.
Please get in touch with digital@healthwatch.co.uk about this platform or any of our digital services.
Data
Data collection and structure
Find information regarding handling sensitive data securely along with information on the data structure/taxonomy that Healthwatch England uses.
Data handling and sharing
Information on using the right research methodology for engagement projects and data analysis. Further information is provided on how to share your data with Healthwatch England.
Projects
Development projects
We regularly work on new solutions to improve the functionality of the systems we provide. Here you'll find the projects we currently working along with any opportunities available for you to take part.
- Syndicated content feature in the CMS
- Accessibility improvements to the template
- Network site improvements
- Have Your Say
Other projects
Legacy support
Following an extensive user research project on the digital needs of Healthwatch in 2019/2020, we initiated a digital transformation project. We've made new platforms available to Healthwatch and retired one of our key platforms the CiviCRM. We still provide some online resources for the CiviCRM along with support for the Microsoft Excel basic solution for data storage.
Resources
Legacy CiviCRM support and Excel resources: