Data Sharing
We provide two ways you can share data with us, the Data Sharing Platform and the National Reports Library. Each platform is used for different types of data.
Data Sharing Platform (DSP)
The DSP replaces the CiviCRM as the main solution for Healthwatch to share their data with Healthwatch England. This platform allows you to upload data in bulk using CSV UTF-8 files.
Contact Research to be onboarded >
National Reports Library (NRL)
The NRL is a national library of Healthwatch reports. Each Healthwatch is present on the system and has a collection of reports agianst it. We are now providing a new service where you can upload your own reports to this platform, speeding up the process of getting your reports into our national library.
Data collection
Survey Tool
We provide an Enerprise level survey tool in the form of the SmartSurvey platform to the network at no cost to Healthwatch.
Benefits
- Enterprise level survey tool at no cost
- Unified branding and user experience
- Ability to use resources generated by Healthwatch England
- Easily take part in national survey projects carried out by Healthwatch England
Data access
National Data Store (NDS)
Our NDS holds the data sent to Healthwatch England by Healthwatch. The system provides a way to quickly segment statistical data across local, regional and national levels. We are still in the process of developing solutions for Healthwatch to access this platform. We will be making parts of the system available to Healthwatch as they are developed:
- Have Your Say - OPEN
Have Your Say form collects data directly from the public from our Healthwatch England website. This data is then made available to you is available via the NDS. This solution replaces the current emailing process and allows access to contact details, when supplied, for the first time. Please contact digital@healthwatch.co.uk to arrange an account. - ICS/ICB - OPEN
Allowing for data to be viewed on an ICS/ICB level. Please contact digital@healthwatch.co.uk to arrange an account. - National Reports Library (NRL) - OPEN
You are now able to upload your own reports to the Healthwatch England's NRL.
Access the public library | Request NRL self-service access >
Collaboration
We aim to support collaboration between Healwatch and between Healthwatch and Healthwatch England. Currenlty we have two platforms that support a collaborative approach.
Survey Tool
Each account and survey created on the SmartSurvey is private by default, there is a facility that allows you to work with other accounts on our platform to build surveys and look access the data.
Request a SmartSurvey account >
Facebook Workplace
Workplace is our online community for Healthwatch. On this platform you can talk to and work with other Healthwatch.
Brand and Communications
There are two platforms that support brand and communcations.
Healthwatch Drupal CRM
Almost two-thirds of the local Healthwatch have moved to our CMS and we’re onboarding new websites every quarter. Find out more about the process or contact digital@healtwatch.co.uk.
Move your website to our template and CMS. We offer an integrated platform that includes a CMS and template that are regularly updated and improved. Free, ongoing CMS support and training are included.
Request the Healthwatch Drupal CMS >
Survey Tool
Our SmatrtSurvey platforms stadardises the user experience of Healthwatch survey engagement by provding a unified experience across all Healthwatch that use the platform.