Resources | Healthwatch Network website (staff)

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COVID-19 Third Phase Response: What have NHS services been told?

Find out what NHS services have been told about returning services to near pre-COVID-19 levels, preparing for winter and locking in the benefits that the response to COVID-19 has resulted in.

NHS Hospital Sign

COVID-19 Second Phase Response: What have NHS services been told?

Find out what NHS services have been told about resuming routine care.

NHS England and NHS Improvement have written to NHS services about the second phase of the response to COVID-19.

How to share COVID-19 related issues with us

Find out how you can share evidence, raise concerns or ask questions about COVID-19

Communicating with the public during the COVID-19 outbreak

This guidance aims to support staff and volunteers to communicate the service that local Healthwatch can offer during the current COVID-19 outbreak and offers communications advice on seeking public feedback about care...

The guide includes key messages that you can use in your communications, as well as links to further communication resources

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A guide to running Healthwatch

Find out more about how to run a Healthwatch, including how to meet your legal obligations and exercise powers.

12 February 2020

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Storytelling tips

Take a look at these tips and tools for storytelling based on shared experiences from the British Red Cross, Age UK and more.

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What does the research process look like from start to finish?

This guidance outlines how you can effectively plan your research and the areas that you will need to consider throughout your research project.

Doctor and senior man wearing facemasks during coronavirus outbreak.

How to get involved with our work on hospital discharge

Download social media messages, a template news story, email marketing copy and a press release template to encourage people in your area to share their experiences of leaving hospital.