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Guidance: Keeping staff, volunteers and the public safe
The Government has announced several measures to combat COVID-19 in England. This guidance sets out steps you can take to keep people safe, reduce pressure on services and maintain our reputation.
13 December 2021
Guidance
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How to collect and use demographic data
Take our online course to learn when to ask demographic questions, how to tackle tricky communication situations, and how to use demographic data to understand local peoples needs.
8 October 2021
E-learning
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Healthwatch brand messaging guidance
Use our new brand messaging guide, which includes a strap line, tone of voice, handy marketing messages for different audiences. There's also descriptors for your local Healthwatch and a style guide.
17 August 2021
Guidance
Young woman wearing a hat and scarf stood in front of a Healthwatch banner
COVID-19 vaccination: Updated template survey questions
Find out how you can support the vaccination programme by undertaking research on public attitudes towards the vaccination. This resource includes template questions for the general population, as well as young people.
14 May 2021
Guidance
New Idea Solution Concepts with Light Bulb
How to develop a communications strategy
Find out the critical ingredients for developing communications strategy and then apply and review the approach you have chosen.
26 October 2020
Guidance
Lady speaking to member of the public
A guide to running Healthwatch
Find out more about how to run a Healthwatch, including how to meet your legal obligations and exercise powers.
12 February 2020
Guidance
Cartoon drawing of people sitting around a laptop with the campaign slogan Because We All Care
Support our campaign: ‘Because We All Care’
The 'Because We All Care' campaign is back! Download the resources you need to run your own campaign for your community and support national activity.
13 January 2022
Guidance
Man and a woman stood looking at a mobile phone
Helping you facilitate collaboration at place and system level
It's important that you work together effectively with other local Healthwatch to prepare for ICS changes. This toolkit provides guidance on how to facilitate collaboration at place and system level.
21 December 2021
Guidance
Man standing in the street looking at his phone
Helping Healthwatch work together to speak to people in diverse communities
Read about our pilot to help to share learning across the Network when it comes to engaging diverse communities.
15 December 2021
Guidance