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Lady speaking to member of the public
A guide to running Healthwatch
Find out more about how to run a Healthwatch, including how to meet your legal obligations and exercise powers.
12 February 2020
Guidance
Women standing in a hospital
Videos to explain who we are and what we do
We've produced some videos to explain the different areas of Healthwatch, helping us to explain who we are and what we do. You can share these on your social media, website or in presentations.
18 November 2019
Video
Person holding shape of a home in their hands
How to make sure local hospitals are helping those facing homelessness
Some NHS services have a legal duty to alert their local housing authority if they identify someone who they believe is homeless or at risk of becoming so. Find out the questions you can ask your NHS to understand if they...
In this article we look what the 'Duty to Refer' is, the services it applies to and the questions you can ask to make sure those facing...
23 October 2019
How-to
Girl writing at a table
Resources from involving young people in our work event
Download all the resources from this event, which focused on involving young people in our work.
22 October 2019
Guidance
Group photo of delegates from conference
Healthwatch 2019 resources
Download the presentations from our two day conference, including learning from keynote speakers and sessions run by local Healthwatch.
4 October 2019
Guidance
A nurse smiling in a care home
Making a difference toolkit
Help make the value of your work recognised and look at this toolkit to help you show the impact that you're making to people's experiences of health and social care.
30 September 2019
Guidance
Woman lying on a dentist chair with a dentist
Changes to Primary Dental Care services
Read the new guidance from the NHS regarding changes to Primary Dental Care services in response to COVID-19.
30 March 2020
Guidance
Man smiling
Shielding - what does it mean? Helping you to answer the public's questions
From 23 March 2020, the Government is contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’. Here's some information to help you answer people's questions.
25 March 2020
Guidance
Man standing in the street looking at his phone
Three questions to think about before planning public engagement online
Take a look at the things you should think about before doing any online or remote engagement with the public.
25 March 2020
Guidance