Guide: Data processing and protection

This guidance explains the current data protection law and what this will mean for your local Healthwatch.
Healthwatch volunteer talking to a member of the public

Last updated: 10 May 2023. Previous version published 30 January 2023.

About

The Data Protection Act 2018 and General Data Protection Regulation (UK GDPR) establish a framework to regulate the processing of personal data.

The legislation balances the legitimate need for organisations to process personal data with the rights and interests of individuals.

In the UK, the Information Commissioner's Office ensures that organisations comply with data protection legislation and take enforcement action where the law is broken.

This guidance sets out how you can comply with data protection legislation. It also links to templates you can use.

The guidance covers:

  • Why you need to comply with the legislation
  • Data controllers, processors and data protection officers
  • The governance issues that you’ll need to take to comply
  • How to collect data lawfully
  • How to use data lawfully
  • How to store data lawfully
  • What to do in the event of a data breach
  • Data subject rights
  • A glossary of data protection terms

The latest version (January 2023) includes additional detail on consent and explicit consent, and how to word consent.

Download

Guide to data processing and protection

GDPR training

Our bespoke training course will introduce you to the UK General Data Protection Regulation (GDPR), what the law says, what it means for Healthwatch and how to apply it to your work.

Seperate learning modules are available for Healthwatch Lead Officers and Healthwatch staff.

Find out more