Template: Telling people how you will use their data on the phone and in-person

Data protection legislation requires you to explain to people how you will use their data. Download our templates to help you when engaging people on the phone or face-to-face.

About

Data protection legislation requires you to explain to people how you will your their information. 

You need to inform people participating in engagement events and research activities (such as interviews, focus groups or surveys) how you'll use their data and the lawful basis for doing so . If you use cards or forms to obtain public feedback, you'll need to provide this information on paper.

It is best practice to start a survey or interview with an explanation of the project, what information you are looking for and how you will use the data. 

To help you meet this requirement, we have developed two templates for you to use when engaging people on the phone or face-to-face.

Downloads

Data protection phone script template
Information sheet template for research and engagement
Includes: 
Template