About this event
Members of the public contact Healthwatch for advice and information about health and social care services. You might receive calls from people in distress, who could be at risk to themselves or others, or where there might be a safeguarding concern. We have a duty of care help keep the person safe, while getting them the help they need.
Note this course will discuss suicide.
This session led by local Healthwatch will help you to manage these types of calls.
Type of event
Interactive learning session to small audience
Please come prepared to share examples from your own experience and support your colleagues. Joining in with your camera on will be appreciated.
Who is this event for?
This webinar is for staff and volunteers who are involved in survey design.
What will you learn?
In this session you will:
- Understand how to assess risk
- Be introduced to safeguarding, within the context of taking calls from the public
- Know what to do if you take a call from someone with suicidal thoughts
- Understand what to do after a call
Who is running this event?
Belinda Burke, Healthwatch Bucks
