Guide to Volunteering

Volunteers are vital to the work of the Healthwatch network. Our new guide provides best practice advice on the recruitment, management and support of volunteers.
Two women sitting on a bench. They are in a town centre on a sunny day. The woman on the left is wearing a red top. The woman on the right is smiling, wearing sunglasses and wearing a light blue top with Healthwatch logo.

About this guidance

Our volunteers are at the heart of what we do and are an integral part of an effective Healthwatch. From speaking to local people to find out their views, to using this information to influence those who run services, volunteers play a vital role at Healthwatch.

This guide aims to support Healthwatch Volunteer Managers with:

  • Recruitment
  • Induction 
  • Management and support
  • Measuring impact and evaluation

It offers best practice guidance to help you connect with different parts of your community and ensure that equality, diversity and inclusion is embedded into your volunteering program.