Please note: our previous ‘Measuring Success’ workshop covered much of the content of this session. We therefore suggest you don’t book on this if you have attended that.
Few non-profit organisations don’t want to improve how they measure and then communicate their impact.
But what level of demonstrating impact can they realistically achieve? What do they want to prove – to whom – and what will convince them anyway?
Many of you asked for training in project management in the recent learning needs survey so we have sourced this course from Total Success Training. If there is demand, we will book more sessions.
We know many of you are experiencing, facing and/or preparing for significant change. Many of you asked for support in navigating that change so we have sourced this course from the Management Centre. If there is demand, we will book more sessions.
Many of you asked for training in project management in the recent learning needs survey so we have sourced this course from Total Success Training. If there is demand, we will book more sessions.
Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. Around 15-20% of all the people living in the world are thought to have a neuro-difference and no two people will be affected by their condition in the same way.
Education, healthcare, and workplace settings can present significant challenges for neurodivergent people, primarily due to a lack of understanding of their needs. But what does good practice look like and what do we need to consider when engaging and supporting neurodiverse people?
This latest impact tracker has been designed to help your Healthwatch more easily record and update notes of outcomes you are working towards, keep track of follow-up dates and then summarise what you have achieved.
Integrated into the national digital platform, you can use it flexibly in whatever way best suits your team. The level of detail you record is entirely up to you. Decide how to incorporate completing it into your own ways of working.
It could be just what’s needed to help ensure everyone’s follow-up actions are stored in a single location that’s accessible to you all.
About this resource
The tracker will help you to:
Your entries on the tracker stay confidential to your Healthwatch unless you choose to share them with Healthwatch England.
Would you like to try out the impact tracker?
To arrange a short demonstration, just contact jon.turner@healthwatch.co.uk .
It’s user-friendly, and if you’d like to start using it after a demonstration, access is easy to set up.
Continuing to use the previous Excel version of the tracker?
If you have any questions about the previous version of our impact tracker, please email impact@healthwatch.co.uk
You can also continue to use this email address to send a copy of your ‘sharing sheet’ if you’ve selected entries on your Excel version impact tracker to share with us.
We know that local stakeholders understand that Healthwatch contributes to positive change for residents. But do they understand the full breadth of what our statutory activity achieves? Sometimes, the focus can be mainly on the ‘service change’ outcomes or wins from individual information and signposting enquiries, which can be easier to describe.
Reflective exercise tool
This exercise tool has been created to enable individual Healthwatch leaders and teams to reflect on where your organisation achieves outcomes. It can help you to:
The tool is presented in an Excel spreadsheet. The first tab contains full instructions for completing the one-off exercise. There are no ‘right’ or ‘wrong’ answers. Use it in whatever way best suits your current needs and circumstances.
Full outcome categories discussion document
This document details the full version of our Outcomes Categories model. It summarises our combined thinking based on initial conversations with fifteen lead officers, reflection on the types of outcomes and impact found in annual reports and elsewhere, and further discussions with several local Healthwatch leaders. It was the basis on which the reflective tool was developed.
My thanks for invaluable input most recently go to Healthwatch Derby, Healthwatch Richmond upon Thames, Healthwatch Southend, Healthwatch Warwickshire, Healthwatch Essex, Healthwatch Newcastle and Gateshead, Healthwatch Southwark, Healthwatch Rotherham, Healthwatch Liverpool, and Healthwatch Milton Keynes.
For further information about this or the wider impact programme then please feel free to contact jon.turner@healthwatch.co.uk
Following the expected closure of Workplace, we are pleased to show you the new platform Workvivo, which we are calling Healthwatch Online Community.
This session will be a live demonstration and walkthrough of the platform. Highlighting what’s the same and what’s new to ensure everyone can find what they are looking for. It will also provide information and links to the platform's mobile app.
Followed by a Q&A session to answer any queries you might have about the new platform.
There has been a lot of interest in AI and discussion about how different Healthwatch are using it in their work.
in light of recent announcements about Healthwatch, this session has been amended from the original plan and will focus on an introduction to AI.
This meeting is an opportunity to hear from Healthwatch Nottingham and Nottinghamshire about their journey with AI. This will cover elements such as:
We want to help you get the most out of your marketing and make an impact on your audiences. We've put together some helpful templates you can localise and adapt for your traditional or, digital marketing activities.
These cover basic information about Healthwatch in a range of languages. You can add your own logo, images and contact details. There is also an English version, where you can make changes to the wording.
If you need help accessing any of these resources, please email hub@healthwatch.co.uk
