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  • Mystery shopping guidance

    Guidance - 13 February 2023
    Mystery shopping is a research methodology that you can use to gain insight into how services in…

  • Outstanding work leads to first joint Impact Award win

    Network News - 18 March 2025
    See which Healthwatch took home the top honours for their work to improve care and find out more…

  • New report: Mental health and the journey to parenthood

    Network News - 11 September 2019
    Take a look at just some of the stories people shared with us, and at the resources you can use to…

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