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  • Free online training for volunteers

    Guidance - 4 June 2020
    We share free training and online courses which can be completed remotely by your volunteers.
  • CRM guidance - using email marketing on the CRM

    Guidance - 15 April 2019
    The CiviCRM allows you to create, send and track email marketing all from one place. This resource…
  • CRM guidance - managing cases

    Guidance - 15 April 2019
    Find out how you can use cases to track complex sequences of interactions between people in your…
  • CRM guidance - creating an activity

    Guidance - 15 April 2019
    Find out how to create and configure new activity types for your Healthwatch.
  • CRM guidance - using contacts

    Guidance - 15 April 2019
    Find out more about what contacts are, and how to add, edit and delete a contact using the CiviCRM.
  • CRM guidance - how to customise your data

    Guidance - 15 April 2019
    Find out how you can customise your CRM to meet your local needs.
  • CRM guidance - requesting a new password

    Guidance - 15 April 2019
    Find out how to regain access to your CiviCRM if you have forgotten your password.
  • CRM guidance - managing access to your CiviCRM

    Guidance - 15 April 2019
    It is important to regularly check who has access to your CiviCRM. Find out how to add and remove…
  • CRM guidance - creating and managing events

    Guidance - 15 April 2019
    Find out how you can use your CiviCRM to manage events.
  • CRM guidance - groups, smart groups and tags

    Guidance - 15 April 2019
    Find out how to use groups, smart groups and tags to manage your data.

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