Our work on mental health

We have launched a multi-year project on mental health, looking at a number of milestones in people's lives and the mental health support services available to them. Here is more information about the overall project and its first phase.
Mother with baby

Since January 2016, over 34,000 people have shared their views and experiences of using mental health services with us.

We want to understand more about different people’s experiences of mental health care at different stages in their lives. Through developing this robust evidence base, we want to inform mental health policy and practice to make the improvements in support that people would like to see.

Top issues people share with us

Our analysis of what people have told us found six common themes that people experience when it comes to mental health care:

  1. People struggle to find information about what support is available.
  2. Mental and physical health needs are treated in isolation.
  3. People feel services don’t work well together to provide care.
  4. Waiting times for diagnosis and then access to services are often seen as too long.
  5. Professionals don’t always understand people’s needs.
  6. People are not involved in decisions that affect them.

What will the project involve?

Over the course of the project we will look at the mental health support people want, from childhood to old age, focusing on the key moments in life when people need support.

Our ultimate aim is to make sure future mental health reforms focus on measuring the outcomes most important to people and to continually use people’s feedback to improve.

First phase - maternal mental health 

The first focus of mental health services will be people's experiences of mental health services when planning to get pregnant, during pregnancy, at the time of giving birth and afterwards. 

We are looking to hear from people and their partners that have experienced the above in the last three years.

How can you help?

  • Share our public survey across your social media channels. Have you messaged your partners and organisations in your local area to see if they can share the survey too? 

  • Have you shared all of your insight with us about maternal mental health services? If you haven't you can easily share this information here

  • Can you encourage stakeholders with an interest in maternal mental health services to share their thoughts? We have created an online survey for them too. 

Downloads

We have created a toolkit to help you share the maternal mental health survey.

What's next?

We will analyse the responses to give us an overview of people's experiences of maternal mental health services, and what it is that people need in order to feel better supported.

Our next focus will be on young people's experience of mental health services, the start date for this project is yet to be confirmed.