Our focus

To become a high performing and sustainable Healthwatch network, our focus is on

  • Demonstrating impact
  • Equality, diversity and inclusion
  • Digital, data and insight sharing and protection 
  • Healthwatch brand and reputation 
  • Running an effective Healthwatch

Support for your Healthwatch

We provide a range of support to help your Healthwatch run effectively. This covers topics including leadership and decision making, sustainability, influence, impact and much more!

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Help from our team

  • Running your Healthwatch: Contact your Regional Manager for advice on funding, anything that might affect your reputation or effective service delivery. Each Regional Manager also leads on a specific area of support - Impact, Quality Framework, Regional Campaigns, Collaboration and Volunteering. 
  • Communications: For advice on social media, making the most of your website, engaging with the press, using the Healthwatch brand, campaigns and email marketing contact hub@healthwatch.co.uk
  • Research: Contact research@healthwatch.co.uk for advice on research methodology, questionnaire design, data analysis and report writing.
  • Policy: Got a question about health and social care policy or need advice on using your insight to influence policy decisions? Contact policy@healthwatch.co.uk.
  • CRM: If you need support using the Healthwatch CRM contact healthwatchcrm@healthwatch.co.uk.
  • Digital/data standards: If you have any questions about our work to improve data standards and systems please contact digital@healthwatch.co.uk

Tools to support you

  • Network site: Use this website to find a wealth of resources and guidance, the latest news and upcoming training and events. 
  • Facebook Workplace: Join our private online community for staff and volunteers to ask questions, share resources and collaborate. 
  • Communications Centre: Access brand resources and easy-to-use templates to help you create posters, email headers, graphics, social media cards and other resources.  
  • Flickr library: Use our free photo library of thousands of Healthwatch images to help better communicate your work. 
  • Reports library: Search our database of Healthwatch reports to find out what other local Healthwatch are doing on a host of health and care issues. 

Learning and development 

Save the date for our popular  events to see what training, learning and development opportunities we offer for the year ahead.

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Man standing in a courtyard wearing a black coat

Our commitment to improvement, feedback and complaints 

When we get things wrong, we want to hear about them so we can put them right. Contact your Regional Manager to raise any concerns and we’ll try to resolve them quickly. You can use our complaints process if you want to raise matters formally. 

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