Listening skills are essential for Healthwatch staff and volunteers. They are also important for engagement staff and volunteers who speak to members of the public to gather experiences of using health and care services.

This session will show you new approaches on how to better listen to people, which will build your confidence and skills and support your information and signposting, and engagement activities.

Type of event

Small group workshop with active participation.

The Engagement Leads Network is an opportunity for anyone involved in Healthwatch engagement to learn from each other and share good practice.

The topic for this meeting is ‘living our values in our engagement work and strategies’.

The Engagement Leads Network is an opportunity for anyone involved in Healthwatch engagement to learn from each other and share good practice.

The topic for this meeting is ‘making the most of community networking opportunities’.

Healthwatch Darlington will share their approach to community networking and showcase the mental health network that they have set up and now receive funding to host. They will lead a discussion on how we can identify opportunities and develop them to give more people a voice and make a difference.

This session will introduce you to the way that the NHS works and is organised. We will focus on how you can work with different parts of the NHS in your area to influence decisions and make change. 

The session will have a particular focus on how to work with your local and system level organisations in the NHS, as opposed to national bodies which Healthwatch England works with.

Type of event

This will be an online session which will be a mix of information, discussion and interactive elements.

This session will introduce you to the way that the NHS works and is organised. We will focus on how you can work with different parts of the NHS in your area to influence decisions and make change. 

The session will have a particular focus on how to work with your local and system level organisations in the NHS, as opposed to national bodies which Healthwatch England works with.

Type of event

This will be an online session which will be a mix of information, discussion and interactive elements.

This session will introduce you to the way that the NHS works and is organised. We will focus on how you can work with different parts of the NHS in your area to influence decisions and make change. 

The session will have a particular focus on how to work with your local and system level organisations in the NHS, as opposed to national bodies which Healthwatch England works with.

Type of event

This will be an online session which will be a mix of information, discussion and interactive elements.

This event will help you understand our tone of voice guidelines and show you how to write and sound like Healthwatch.

Type of event

Interactive learning session where you will be asked to participate in some writing exercises to help boost your knowledge and understanding.

Joining in with your camera on will be appreciated.

Who is this event for?

This is for all Healthwatch staff and volunteers to help you use our tone of voice in your writing.

This event will help you understand our tone of voice guidelines and show you how to write and sound like Healthwatch.

Type of event

Interactive learning session where you will be asked to participate in some writing exercises to help boost your knowledge and understanding.

Joining in with your camera on will be appreciated.

Who is this event for?

This is for all Healthwatch staff and volunteers to help you use our tone of voice in your writing.

This event will bring together Healthwatch representatives from different ICS areas to share updates and learn about new developments. Representatives will be able to use this information to influence activity in their ICS

Type of event

Interactive session with large number of participants. Please come with any issues or concerns that may be useful to colleagues in other ICS areas. If there are any issues that you think we should include on the agenda, we would like to have them in advance where possible

This event will bring together Healthwatch representatives from different ICS areas to share updates and learn about new developments. Representatives will be able to use this information to influence activity in their ICS

Type of event

Interactive session with large number of participants. Please come with any issues or concerns that may be useful to colleagues in other ICS areas. If there are any issues that you think we should include on the agenda, we would like to have them in advance where possible