Resources

Having your story covered by a local paper or influencer is a great way to reach more people and encourage your community to share their views about local services.

Here are some top tips to help you write and pitch your story or press notice.

Find out more about Healthwatch powers to Enter and View health and care services, including key questions to ask during each stage of the process.

It's important that you have consent for any case studies or photography you use. Read our guidance on how to ask for consent in your local work, and steps when using Healthwatch England photography.

The CiviCRM allows you to create, send and track email marketing all from one place. This resource explains how to do that.

Find out how you can use cases to track complex sequences of interactions between people in your organisation and contacts in your CRM.

Find out how to create and configure new activity types for your Healthwatch.

Find out more about what contacts are, and how to add, edit and delete a contact using the CiviCRM.

Find out how you can customise your CRM to meet your local needs.

Find out how to regain access to your CiviCRM if you have forgotten your password.

It is important to regularly check who has access to your CiviCRM. Find out how to add and remove permissions to your CRM.

Find out how you can use your CiviCRM to manage events.

Find out how to use groups, smart groups and tags to manage your data.