Healthwatch core skills framework 2026/27
This framework will help you see the skills you use in your role, identify any gaps and find the support you need to develop or fine tune them.
Guidance
Resources
Understanding the health and social care system e-learning
Check out our e-learning course to help you navigate the health and social care system.
We've launched a bespoke new e-learning course for Healthwatch staff which will give you a broad understanding of England's health and care…
E-learning
Canva templates and assets
Useful templates and assets to help you with your digital and traditional marketing activities.
Guidance
Annual report template 2024 - 25
Download the new annual report template to showcase your best projects and how you have made a difference for local people in the last year.
Guidance
How to develop a communications strategy
Find out the critical ingredients for developing communications strategy and access our communications strategy template.
Guidance
Guide: Data processing and protection
This guidance explains the current data protection law and what this will mean for your local Healthwatch.
Guidance
Complaints policy template for local Healthwatch
If we make a mistake, it’s important that we work quickly to put things right and learn from what has happened. This resource provides a template policy you can adapt to use in your work as a local Healthwatch.
Guidance
Helping you to create a robust conflict of interest policy
Find out more about why it’s important your conflict of interest policy is robust, how it can help you to demonstrate your independence to the public and support you in measuring your effectiveness within the Quality Framework.
Guidance
Helping you to create a robust code of conduct
Find out why it’s important your code of conduct is tailored to your values, how it can help you manage challenging behaviours, and meet the needs of the Quality Framework in demonstrating your effectiveness.
Guidance