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Resources

Understanding the health and social care system e-learning

Check out our e-learning course to help you navigate the health and social care system.
We've launched a bespoke new e-learning course for Healthwatch staff which will give you a broad understanding of England's health and care…
26 November 2025
E-learning
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Canva templates and assets

Useful templates and assets to help you with your digital and traditional marketing activities.
22 May 2025
Guidance
Woman showing some paperwork to a group of people sat around desks

Healthwatch core skills framework 2025/26

This framework will help you see the skills you use in your role, identify any gaps and find the support you need to develop or fine tune them.
30 April 2025
Guidance
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Annual report template 2024 - 25

Download the new annual report template to showcase your best projects and how you have made a difference for local people in the last year.
31 March 2025
Guidance
New Idea Solution Concepts with Light Bulb

How to develop a communications strategy

Find out the critical ingredients for developing communications strategy and access our communications strategy template.
31 October 2024
Guidance

Guide: Data processing and protection

This guidance explains the current data protection law and what this will mean for your local Healthwatch.
17 June 2022
Guidance
NHS test and trace app, protect your loved ones. Get the app.

Campaign support: NHS COVID-19 app

The NHS COVID-19 app has been launched to help notify users if they have come into contact with someone who tests positive for COVID-19. Find out how you can support the campaign to get people to download the app.
24 September 2020
Guidance

Top tips for engaging well with people online

After hearing from over 80 Healthwatch about how they've used digital tools since COVID-19 to engage with people online, we’ve put together some tips based on what you’ve told us and included learning from Healthwatch England too.
28 August 2020
Guidance
Young woman at a conference

How to avoid bias in research

Our aim at Healthwatch is to undertake fair research which isn’t influenced by personal views or preconceptions. This guidance outlines how you can identify and minimise bias in your research so that you can report your findings in an objective way.
21 August 2020
Guidance

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