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  • Campaign support: NHS COVID-19 app

    Guidance - 24 September 2020
    The NHS COVID-19 app has been launched to help notify users if they have come into contact with…
  • Top tips for engaging well with people online

    Guidance - 28 August 2020
    After hearing from over 80 Healthwatch about how they've used digital tools since COVID-19 to…
  • Call handling guidance

    Guidance - 30 June 2020
    If part of your role is the respond to calls from the public, take a look at three guides that…
  • What to do when a Healthwatch changes provider

    Guidance - 4 May 2020
    Use this checklist if your Healthwatch changes provider. It includes the steps local authorities,…
  • A guide to running Healthwatch

    Guidance - 12 February 2020
    Find out more about how to run a Healthwatch, including how to meet your legal obligations and…
  • How to use email marketing

    Guidance - 13 November 2019
    Email marketing is a great way of developing relationships and communicating with people who have…
  • How to talk about Healthwatch - easy read

    Guidance - 21 October 2019
    The question "What does Healthwatch do?" can be hard to answer. We've put together…
  • Making a difference toolkit

    Guidance - 30 September 2019
    Help make the value of your work recognised and look at this toolkit to help you show the impact…
  • How to write and pitch your story to the media

    Guidance - 16 May 2019
    Having your story covered by a local paper or influencer is a great way to reach more people and…
  • A guide to Enter and View

    Guidance - 23 April 2019
    Find out more about Healthwatch powers to Enter and View health and care services, including key…

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