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  • Annual Satisfaction Survey and Healthwatch People Diversity Survey

    Guidance - 4 August 2023
    As part of our ongoing commitment to enhance the effectiveness of our support to you and promoting…
  • Have your say form in Easy Read

    Guidance - 3 August 2023
    Adapt our template to create your own Easy Read version of your Have Your Say form.
  • Mystery shopping guidance

    Guidance - 13 February 2023
    Mystery shopping is a research methodology that you can use to gain insight into how services in…
  • How to word consent

    Guidance - 20 January 2023
    This document includes examples of how to word consent and explicit consent questions and…
  • Cost of living survey and guidance

    Guidance - 13 December 2022
    As the cost of living crisis continues, use this template survey and guidance to gather local…
  • Using Excel to collect data

    Guidance - 7 December 2022
    Healthwatch need a way to collect, store and analyse their data. This guidance covers low cost…
  • Involving more young people in your work

    Guidance - 30 November 2022
    How can you involve more people in your work? Read these top tips and approaches you can take from…
  • Holding to account – a toolkit

    Guidance - 28 November 2022
    Holding health and care services to account is a vital part of the role of local Healthwatch. This…
  • Involving more people with learning disabilities in your work

    Guidance - 23 October 2022
    How can you involve people with learning disabilities in your work? Take a look at how Healthwatch…
  • How to use the analysis tools in Smart Survey

    Guidance - 27 July 2022
    If you are using Smart Survey to collect data, this course will help you understand and use the…

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