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  • What is the quality logo and how to use it

    Guidance - 15 August 2023
    We have introduced a new logo that Healthwatch who have completed the Quality Framework can use to…
  • Good practice in managing your information and signposting service

    Guidance - 14 August 2023
    Have you had an increase in the number of people contacting you for information and signposting?…
  • Annual Satisfaction Survey and Healthwatch People Diversity Survey

    Guidance - 4 August 2023
    As part of our ongoing commitment to enhance the effectiveness of our support to you and promoting…
  • Have your say form in Easy Read

    Guidance - 3 August 2023
    Adapt our template to create your own Easy Read version of your Have Your Say form.
  • Impact Assistant Volunteer – Guidance and role profile

    Guidance - 17 July 2023
    Introducing this new volunteering opportunity could help your Healthwatch increase its capacity to…
  • Support for Healthwatch boards

    Guidance - 19 April 2023
    These checklists will help you to think through your roles, responsibilities and decision-making…
  • Commissioning an effective local Healthwatch

    Guidance - 27 February 2023
    Read this update to our guide on how to commission an effective Healthwatch.
  • Mystery shopping guidance

    Guidance - 13 February 2023
    Mystery shopping is a research methodology that you can use to gain insight into how services in…
  • How to word consent

    Guidance - 20 January 2023
    This document includes examples of how to word consent and explicit consent questions and…
  • Data sharing agreement

    Guidance - 11 January 2023
     All Healthwatch are required to sign a data sharing agreement, take a look at the template.

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