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  • How to co-produce with seldom heard groups

    Guidance - 26 October 2020
    Co-production allows seldom heard groups to explore issues on their terms - with you facilitating,…
  • How to engage with people using video diaries

    Guidance - 21 October 2020
    Video diaries are a great way of capturing people’s real-time experiences. This guide shares how to…
  • Equality Impact Assessment Template

    Guidance - 25 September 2020
    Help track the impact your work is making to increasing equality using this impact assessment…
  • Top tips for engaging well with people online

    Guidance - 28 August 2020
    After hearing from over 80 Healthwatch about how they've used digital tools since COVID-19 to…
  • Call handling guidance

    Guidance - 30 June 2020
    If part of your role is the respond to calls from the public, take a look at three guides that…
  • How to start your research project

    Guidance - 8 June 2020
    This guide outlines how you should decide the issues you look at and how to set research aims and…
  • What to do when a Healthwatch changes provider

    Guidance - 4 May 2020
    Use this checklist if your Healthwatch changes provider. It includes the steps local authorities,…
  • Three questions to think about before planning public engagement online

    Guidance - 25 March 2020
    Take a look at the things you should think about before doing any online or remote engagement with…
  • A guide to running Healthwatch

    Guidance - 12 February 2020
    Find out more about how to run a Healthwatch, including how to meet your legal obligations and…
  • How to make sure local hospitals are helping those facing homelessness

    Guidance - 23 October 2019
    Some NHS services have a legal duty to alert their local housing authority if they identify someone…

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