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• What does the research process look like from start to finish?

  Guidance - 22 July 2020
  This guidance outlines how you can effectively plan your research and the areas that you will need…

• Call handling guidance

  Guidance - 30 June 2020
  If part of your role is the respond to calls from the public, take a look at three guides that…

• How to start your research project

  Guidance - 8 June 2020
  This guide outlines how you should decide the issues you look at and how to set research aims and…

• What to do when a Healthwatch changes provider

  Guidance - 4 May 2020
  Use this checklist if your Healthwatch changes provider. It includes the steps local authorities,…

• Three questions to think about before planning public engagement online

  Guidance - 25 March 2020
  Take a look at the things you should think about before doing any online or remote engagement with…

• A guide to running Healthwatch

  Guidance - 12 February 2020
  Find out more about how to run a Healthwatch, including how to meet your legal obligations and…

• How to make sure local hospitals are helping those facing homelessness

  Guidance - 23 October 2019
  Some NHS services have a legal duty to alert their local housing authority if they identify someone…

• Resources from involving young people in our work event

  Guidance - 22 October 2019
  Download all the resources from this event, which focused on involving young people in our work.

• Making a difference toolkit

  Guidance - 30 September 2019
  Help make the value of your work recognised and look at this toolkit to help you show the impact…

• Policy Forum - Special Educational Needs and Disability

  Guidance - 26 July 2019
  See the notes from the July Policy Forum as well as presentations from the day.