Network news | Healthwatch Network website (staff)

Our new National Director starts work

We’re delighted to let you know that Louise Ansari, our new National Director, has started with us today.

14 February 2022

Two women sitting on a bench outside a hospital chatting

Your story: How using the Quality Framework led to improvements

The Quality Framework can help you evaluate your service by highlighting strengths and weaknesses. Healthwatch Worcestershire explains how the Quality Framework helped them create an action plan and build better community relations.

14 February 2022

Healthwatch volunteer talking to a member of the public

Your story: How using the Quality Framework helped us

The Quality Framework is a tool that helps you understand the strengths and weaknesses of the service you provide. Learn from Healthwatch Cambridgeshire and Peterborough the benefits of using the system and how it helped them.

17 January 2022

Healthwatch staff member standing in front of a stall

Four steps to take now to prepare for writing your annual report

Find out what quick and simple steps you can take now to make writing your annual report easier and quicker come June.

10 January 2022

Your story: The difference the Quality Framework made – immediate results and one year on.

The Quality Framework is a self-assessment tool that helps you understand areas for improvement. Healthwatch Haringey tells us about the benefits this process gave them.

6 December 2021

Two women sitting at a stand

Working together to improve young people's use of emergency departments

Find out how five local Healthwatch worked together with Integrated Care Service (ICS) to improve young people' use of accident and emergency (A&E) departments locally.

25 November 2021

Improving access to digital health and care

Find out how Healthwatch Essex and Healthwatch Suffolk are working with their Integrated Care System (ICS) to improve digital access to health and care.

25 November 2021

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Improving Access to Health Services in North East London

Find out how Healthwatch services in North East London joined together with their ICS to improve access to health services locally.

25 November 2021

Two women sitting looking at a mobile phone

Improving access to GP services in South East London

Find out how six Healthwatch in South East London joined together with their ICS to improve access to GP services locally.

25 November 2021

Man standing at stall

How are Healthwatch and ICS's working together?

Over 80% of local Healthwatch say they have regular contact with their ICS. Find out more in our review of current relationships between Healthwatch and ICS’s, including our strengths, and areas for improvement to work better together.

24 November 2021

Healthwatch Week 2021: What did you miss?

Take a look at some of the best from Healthwatch 2021, which saw over 600 staff, volunteers and stakeholders get together online to debate, share and learn.

23 November 2021

SmartSurvey: Coming to you in spring 2022

During Healthwatch Week, we revealed in our session 'Delivering data to make a difference' that we plan to roll out SmartSurvey to the network for a one-year pilot. Find out more.

15 November 2021