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The word 'outcomes' is increasingly used in work situations and 'impact' is often linked to it, even in everyday life. But when people use these words are they always referring to the same thing? Find out our definitions.

First impressions matter. It's important we have a consistent brand look, which people recognise and trust. But what if you don't have the budget for a designer? You can access free branded resources to help you save time and money.

Examples from Healthwatch Oxfordshire demonstrate how working with communities can strengthen your research project and improve outcomes for the community.

Find out how the Healthwatch England Research and Insight team can help you with your research questions and professional development.

From September 2021, the first phase of work on the Your Care, Your Way campaign began. Read on your reflections and key learnings.

The Quality Framework aims to provide a shared understanding of the key ingredients for running an effective Healthwatch.

Integrated care partnerships (ICPs) will soon produce their integrated care strategies to influence the five-year plan for health and care services. You can use this opportunity to highlight patient voice.

This course will help you become a pro at writing like Healthwatch, so you can inspire your audiences. You'll also take away some handy resources and practical tips to make your job easier.

If you are using Smart Survey to collect data, this course will help you understand and use the different analysis tools within the platform.

Create your own Theory of Change using this easy to follow template that includes step by step instructions to help you.

Surveys are a powerful research tool, and designing them well is critical to their success. Find out everything you need to know about designing an excellent survey.

Having a common way of classifying information enables us to improve how we analyse information locally and nationally. Find out about the new taxonomy and what you need to do to start using it.