Three people looking at a leaflet

Planning research projects

Check out our e-learning course to help you plan your research project and set it up for success.
E-learning
A man and woman speak to each other. They are standing in front of a Healthwatch information station

Holding to account – a toolkit

Holding health and care services to account is a vital part of the role of local Healthwatch. This toolkit will help you do this effectively.
Guidance
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How to use Microsoft Excel

Complete our e-learning courses on Microsoft Excel to help you understand everything from the basics to detailed analysis.
E-learning
Three people talking together

Qualitative methodology and discussion guide

Interviews and focus groups are the most common qualitative research methods used at Healthwatch to understand people's experience of care. Take a look at our guide to find out what qualitative research is and when to use it.
Guidance
Woman standing in front of a room of people giving a speech

What do we mean by outcomes and impact?

The word 'outcomes' is increasingly used in work situations and 'impact' is often linked to it, even in everyday life. But when people use these words are they always referring to the same thing? Find out our definitions.
E-learning
Two women laughing

How to use Healthwatch branded templates (E-learning course)

First impressions matter. It's important we have a consistent brand look, which people recognise and trust. But what if you don't have the budget for a designer? You can access free branded resources to help you save time and money.
E-learning