Interviews and focus groups are the most common qualitative research methods used at Healthwatch to understand people's experience of care. Take a look at our guide to find out what qualitative research is and when to use it.
The word 'outcomes' is increasingly used in work situations and 'impact' is often linked to it, even in everyday life. But when people use these words are they always referring to the same thing? Find out our definitions.
First impressions matter. It's important we have a consistent brand look, which people recognise and trust. But what if you don't have the budget for a designer? You can access free branded resources to help you save time and money.
Integrated care partnerships (ICPs) will soon produce their integrated care strategies to influence the five-year plan for health and care services. You can use this opportunity to highlight patient voice.