A woman with brown hair and wearing a light blue t-shirt is standing to the left. She is talking to a woman with blonde hair wearing a dark blue jacket. They are looking at a pamphlet. Both are wearing sunglasses.

Mystery shopping guidance

Mystery shopping is a research methodology that you can use to gain insight into how services in your local area operate from a service user perspective.
Guidance
A female clinician in a hospital corridor

How to word consent

This document includes examples of how to word consent and explicit consent questions and supporting information to comply with GDPR.
Guidance

Data sharing agreement

 All Healthwatch are required to sign a data sharing agreement, take a look at the template.
Guidance
A female Healthwatch staff member is showing a pamphlet to a woman who is holding a dog.

Healthwatch campaign calendar 2023

Download the 2023 campaigns calendar to help you plan your engagement and communications strategy for the year ahead.
Guidance
Two women laughing

Help us help you

Help us better support you by taking part in our survey.
Blog
Two men chatting over a stand table

Cost of living survey and guidance

As the cost of living crisis continues, use this template survey and guidance to gather local experiences and carry out engagement with your local community on the subject.
Guidance