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Discover why it’s important to collect demographic data and how and when to collect it. The resource also contains ideas about how you can support your staff and volunteers to collect demographic data.

Find out what we are already doing to help you make Healthwatch communications accessible, as well as the additional steps we are planning.

The Impact Programme is helping you ensure your engagement and research activities lead to positive improvements in people’s health and wellbeing while better communicating to commissioners how this benefits people’s lives.

Find out how to carry out quantitative data analysis, different methods you can use and our top tips for data visualisation.

With a need to record demographic data to better understand people’s experiences of care, we’re making changes to the CiviCRM and advising all Healthwatch to use our demographic taxonomy to achieve greater consistency and impact in data collection.

With the majority of adults using social media, it is a great way to promote your Healthwatch, answer questions from the public and seek feedback on services. Find out how to build engagement and get the most out of each platform.

Find out how to make effective recommendations that help achieve change and how to make them stick in our guidance.

Evidence that is clearly communicated in an engaging way is more likely to be acted upon. Find out how best to present your findings and encourage action.

Take a look at this example of a risk and crisis communication plan and find out how to write your own.

Find out what is included in the Health and Social Care Bill and how the changes will affect you.

Find out how this resource will help you and your team deliver on projects with successful outcomes – from start to finish!