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Volunteer handbook and agreement

New resources to help you support your volunteers.
22 April 2021
Guidance
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New resources to support volunteering

Find out more about the new guidance and support we have produced to help volunteers and their managers.
22 April 2021
Network News
Two women sitting on a bench chatting and looking at paperwork

Policies to support volunteering

These templates will help to ensure that you have clear and robust volunteering policies available.
22 April 2021
Guidance
three women in a hospital completing questionnaires

How to engage with people who are not online

This training will help give a good overview of engagement techniques that can be used to help you gain insight from people who are not online.
20 April 2021
E-learning
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Working with partners and maintaining Healthwatch independence

Find out the things you need to consider when working with partners on research projects.
19 April 2021
Guidance
r

Annual report template 2020-21

Download this year's annual report template to showcase how your work has made a difference to services and your local communities.
15 April 2021
Guidance

How we help you

We understand the time and funding constraints you face, which is why we’re here to step in and lend a hand. Here we highlight how we're doing this, resources available and key dates to be aware of.
6 April 2021
Article
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Volunteer role descriptions

Take a look at these role descriptions and amend or adapt based on the volunteering needs of your Healthwatch.
16 March 2021
Guidance
Healthwatch volunteer talking to a member of the public

Complaints policy template for local Healthwatch

If we make a mistake, it’s important that we work quickly to put things right and learn from what has happened. This resource provides a template policy you can adapt to use in your work as a local Healthwatch.
9 March 2021
Guidance

Supporting you in different areas

9 February 2021
Article
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Transforming how we work online

Find out more about our plans to test and build new tools to help you better engage with people and share what people are telling us.
28 January 2021
Blog
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Helping you to create a robust conflict of interest policy

Find out more about why it’s important your conflict of interest policy is robust, how it can help you to demonstrate your independence to the public and support you in measuring your effectiveness within the Quality Framework.
13 January 2021
Guidance

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