Our focus

To become a high performing and sustainable Healthwatch network, our focus is on

  • Demonstrating impact
  • Equality, diversity and inclusion
  • Digital, data and insight sharing and protection 
  • Healthwatch brand and reputation 
  • Running an effective Healthwatch

Find out more

Help from our team

  • Running your Healthwatch: Contact your Regional Manager for advice on funding, anything that might affect your reputation or effective service delivery. Each Regional Manager also leads on a specific area of support - Impact, Quality Framework, Regional Campaigns, Collaboration and Volunteering. 
  • Communications: For advice on social media, making the most of your website, engaging with the press, using the Healthwatch brand, campaigns and email marketing contact hub@healthwatch.co.uk
  • Research: Contact research@healthwatch.co.uk for advice on research methodology, questionnaire design, data analysis and report writing.
  • Policy: Got a question about health and social care policy or need advice on using your insight to influence policy decisions? Contact policy@healthwatch.co.uk.
  • CRM: If you need support using the Healthwatch CRM contact healthwatchcrm@healthwatch.co.uk.
  • Digital/data standards: If you have any questions about our work to improve data standards and systems please contact digital@healthwatch.co.uk

Tools to support you

  • Network site: Use this website to find a wealth of resources and guidance, the latest news and upcoming training and events. 
  • Facebook Workplace: Join our private online community for staff and volunteers to ask questions, share resources and collaborate. 
  • Communications CentreAccess brand resources and easy-to-use templates to help you create posters, email headers, graphics, social media cards and other resources.  
  • Flickr library: Use our free photo library of thousands of Healthwatch images to help better communicate your work. 
  • Reports librarySearch our database of Healthwatch reports to find out what other local Healthwatch are doing on a host of health and care issues. 

Support for your Healthwatch

We provide a range of support to help your Healthwatch run effectively. This covers topics including leadership and decision making, sustainability, influence, impact and much more!

Find out more

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Learning and development 

Save the date for our popular  events to see what training, learning and development opportunities we offer for the year ahead.

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Key dates

October - November | Your key priorities
Your key priorities help inform our national work. We'll ask you what areas you're focusing on in the upcoming year. 

9-12 November | Healthwatch Week
Our digital conference is a great opportunity for you to hear from key speakers across the health and social care sector, learn from other local Healthwatch and network with others across the country. 

January | Satisfaction survey 
This is an opportunity for you to tell us about the support you received over the past year and how it can be improved.