Resources

Take our online course to learn when to ask demographic questions, how to tackle tricky communication situations, and how to use demographic data to understand local people's needs.

Save time and use this practical resource and checklist to update your communications in line with our brand tone of voice.

Take an hour to review your approach to outcomes and impact with our new easy to use checklist.

Discover why it’s important to collect demographic data and how and when to collect it. The resource also contains ideas about how you can support your staff and volunteers to collect demographic data.

Find out how to carry out quantitative data analysis, different methods you can use and our top tips for data visualisation.

With the majority of adults using social media, it is a great way to promote your Healthwatch, answer questions from the public and seek feedback on services. Find out how to build engagement and get the most out of each platform.

Evidence that is clearly communicated in an engaging way is more likely to be acted upon. Find out how best to present your findings and encourage action.

Find out how to make effective recommendations that help achieve change and how to make them stick in our guidance.

Take a look at this example of a risk and crisis communication plan and find out how to write your own.

Find out what is included in the Health and Social Care Bill and how the changes will affect you.

Find out how this resource will help you and your team deliver on projects with successful outcomes – from start to finish!

Refugees and asylum seekers are often under represented groups, with language barriers and unfamiliar surroundings preventing them from engaging easily with services. Find out how to engage directly with them by overcoming these challenges.