Understanding the health and social care system e-learning

Check out our e-learning course to help you navigate the health and social care system.
We've launched a bespoke new e-learning course for Healthwatch staff which will give you a broad understanding of England's health and care…
E-learning
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Canva templates and assets

Useful templates and assets to help you with your digital and traditional marketing activities.
Guidance
Woman showing some paperwork to a group of people sat around desks

Healthwatch core skills framework 2025/26

This framework will help you see the skills you use in your role, identify any gaps and find the support you need to develop or fine tune them.
Guidance
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Annual report template 2024 - 25

Download the new annual report template to showcase your best projects and how you have made a difference for local people in the last year.
Guidance
Three people talking together

Qualitative methodology and discussion guide

Interviews and focus groups are the most common qualitative research methods used at Healthwatch to understand people's experience of care. Take a look at our guide to find out what qualitative research is and when to use it.
Guidance
Woman standing in front of a room of people giving a speech

What do we mean by outcomes and impact?

The word 'outcomes' is increasingly used in work situations and 'impact' is often linked to it, even in everyday life. But when people use these words are they always referring to the same thing? Find out our definitions.
E-learning
Two women laughing

How to use Healthwatch branded templates (E-learning course)

First impressions matter. It's important we have a consistent brand look, which people recognise and trust. But what if you don't have the budget for a designer? You can access free branded resources to help you save time and money.
E-learning