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Resources

Understanding the health and social care system e-learning

Check out our e-learning course to help you navigate the health and social care system.
We've launched a bespoke new e-learning course for Healthwatch staff which will give you a broad understanding of England's health and care…
26 November 2025
E-learning
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Canva templates and assets

Useful templates and assets to help you with your digital and traditional marketing activities.
22 May 2025
Guidance
Woman showing some paperwork to a group of people sat around desks

Healthwatch core skills framework 2025/26

This framework will help you see the skills you use in your role, identify any gaps and find the support you need to develop or fine tune them.
30 April 2025
Guidance
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Annual report template 2024 - 25

Download the new annual report template to showcase your best projects and how you have made a difference for local people in the last year.
31 March 2025
Guidance
New Idea Solution Concepts with Light Bulb

How to develop a communications strategy

Find out the critical ingredients for developing communications strategy and access our communications strategy template.
31 October 2024
Guidance

Guide: Data processing and protection

This guidance explains the current data protection law and what this will mean for your local Healthwatch.
17 June 2022
Guidance
Two men standing in a clinical setting. On the left is a man wearing a blue shirt. On the white is a man with a cliipboard and lanyard.

A guide to Enter and View

Find out more about Healthwatch powers to Enter and View health and care services, including key questions to ask during each stage of the process.
23 April 2019
Guidance

Consent for case studies and photography

It's important that you have consent for any case studies or photography you use. Read our guidance on how to ask for consent in your local work, and steps when using Healthwatch England photography.
23 April 2019
Guidance

CRM guidance - using email marketing on the CRM

The CiviCRM allows you to create, send and track email marketing all from one place. This resource explains how to do that.
15 April 2019
Guidance

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