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  • Pre-election guidance: How to remain impartial

    Guidance - 28 May 2024
    Everything you need to know about how to remain impartial during the pre-election period ahead of…
  • Working with your local Joint Strategic Needs Assessment

    Guidance - 22 February 2024
    Find out more about how the benefits of effectively engaging with your local JSNA (updated February…
  • Social value - why it's important and tips for success

    Guidance - 11 September 2023
    Jon Turner, Impact Programme Lead, considers our social value and gives some useful tips you might…
  • Good practice in managing your information and signposting service

    Guidance - 14 August 2023
    Have you had an increase in the number of people contacting you for information and signposting?…
  • Support for Healthwatch boards

    Guidance - 19 April 2023
    These checklists will help you to think through your roles, responsibilities and decision-making…
  • Data sharing agreement

    Guidance - 11 January 2023
     All Healthwatch are required to sign a data sharing agreement, take a look at the template.
  • Helping you to create a robust conflict of interest policy

    Guidance - 13 January 2021
    Find out more about why it’s important your conflict of interest policy is robust, how it can help…
  • Helping you to create a robust code of conduct

    Guidance - 7 January 2021
    Find out why it’s important your code of conduct is tailored to your values, how it can help you…
  • Helping you with your decision making process

    Guidance - 19 November 2020
    Find out more about decision making, including how to meet your legal obligations, with tips on…
  • Call handling guidance

    Guidance - 30 June 2020
    If part of your role is the respond to calls from the public, take a look at three guides that…

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