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• New videos produced to explain who we are and what we do

  Guidance - 25 March 2025
  Video content is a popular and effective way to engage with your online audience using your website…

• Circle Interactive standard terms and conditions

  Guidance - 10 January 2023
  Take a look at Circle Interactive's standard Terms and Conditions.

• Helping you facilitate collaboration at place and system level

  Guidance - 12 April 2022
  It's important that you work together effectively with other local Healthwatch to prepare for…

• Working together to deliver a consistent and high performing network

  Guidance - 24 February 2022
  Find out how you can meet the expectations of being part of the Healthwatch network

• Planning virtual visits

  Guidance - 10 June 2021
  During the pandemic, Healthwatch were unable to visit services to find out about people's…

• Helping you with your decision making process

  Guidance - 19 November 2020
  Find out more about decision making, including how to meet your legal obligations, with tips on…

• A guide to running Healthwatch

  Guidance - 12 February 2020
  Find out more about how to run a Healthwatch, including how to meet your legal obligations and…

• CRM guidance - using email marketing on the CRM

  Guidance - 15 April 2019
  The CiviCRM allows you to create, send and track email marketing all from one place. This resource…

• CRM guidance - managing cases

  Guidance - 15 April 2019
  Find out how you can use cases to track complex sequences of interactions between people in your…

• CRM guidance - creating an activity

  Guidance - 15 April 2019
  Find out how to create and configure new activity types for your Healthwatch.