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• How to word consent

  Guidance - 20 January 2023
  This document includes examples of how to word consent and explicit consent questions and…

• Getting started with Smart Survey

  Guidance - 23 June 2022
  Are you using Smart Survey? Read our guidance to help you get started.

• Template: Data sharing agreement

  Guidance - 17 June 2022
  We have designed this template data sharing agreement to support local Healthwatch to share data…

• Template: Telling people how you will use their data on the phone and in-person

  Guidance - 17 June 2022
  Data protection legislation requires you to explain to people how you will use their data. Download…

• Guide: Data processing and protection

  Guidance - 17 June 2022
  This guidance explains the current data protection law and what this will mean for your local…

• Template: Data protection policy

  Guidance - 15 June 2022
  Having a data protection policy is essential. Use our template to make sure you meet data…

• Template: Privacy statement and cookies policy for your website

  Guidance - 27 April 2022
  Every local Healthwatch is required to publish a privacy statement and cookies policy on your…

• Helping you facilitate collaboration at place and system level

  Guidance - 12 April 2022
  It's important that you work together effectively with other local Healthwatch to prepare for…

• Learning from promising practice case studies to improve care

  Guidance - 31 March 2022
  Local Healthwatch and ICS's across the country have already built strong partnerships. Find…

• Template: Record keeping and retention schedule

  Guidance - 20 June 2019
  Create your own retention and record keeping schedule using our template as a guide.