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• New videos produced to explain who we are and what we do

  Guidance - 25 March 2025
  Video content is a popular and effective way to engage with your online audience using your website…

• Media protocol

  Guidance - 16 July 2024
  This protocol outlines our approach to managing media relations and helps clarify the role of the…

• Helping you facilitate collaboration at place and system level

  Guidance - 12 April 2022
  It's important that you work together effectively with other local Healthwatch to prepare for…

• Learning from promising practice case studies to improve care

  Guidance - 31 March 2022
  Local Healthwatch and ICS's across the country have already built strong partnerships. Find…

• Risk and crisis communication plan

  Guidance - 15 July 2021
  Take a look at this example of a risk and crisis communication plan and find out how to write your…

• Improving Access to Health Services in North East London

  Blog - 25 November 2021
  Find out how Healthwatch services in North East London joined together with their ICS to improve…

• Improving access to GP services in South East London

  Blog - 25 November 2021
  Find out how six Healthwatch in South East London joined together with their ICS to improve access…

• Sir Robert meets with Health Select Committee to talk about health legislation and the role of public engagement

  Network News - 30 April 2019
  The NHS Long Term Plan suggests changes to legislation to make it easier to make decisions at an…

• How to get media coverage

  Event - 06 November 2025

  This session will take you through the basics of good media relations, including how to…