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  • How to make the most of your annual report content

    Guidance - 25 April 2024
    Putting together your annual report can be challenging, but it can also give you some great content…
  • Social value - why it's important and tips for success

    Guidance - 11 September 2023
    Jon Turner, Impact Programme Lead, considers our social value and gives some useful tips you might…
  • Good practice in managing your information and signposting service

    Guidance - 14 August 2023
    Have you had an increase in the number of people contacting you for information and signposting?…
  • Data sharing agreement

    Guidance - 11 January 2023
     All Healthwatch are required to sign a data sharing agreement, take a look at the template.
  • Quality Framework

    Guidance - 22 August 2022
    The Quality Framework aims to provide a shared understanding of the key ingredients for running an…
  • The new taxonomy

    Guidance - 27 June 2022
    Having a common way of classifying information enables us to improve how we analyse information…
  • Complaints policy template for local Healthwatch

    Guidance - 9 March 2021
    If we make a mistake, it’s important that we work quickly to put things right and learn from what…
  • Helping you to create a robust conflict of interest policy

    Guidance - 13 January 2021
    Find out more about why it’s important your conflict of interest policy is robust, how it can help…
  • Helping you to create a robust code of conduct

    Guidance - 7 January 2021
    Find out why it’s important your code of conduct is tailored to your values, how it can help you…
  • Call handling guidance

    Guidance - 30 June 2020
    If part of your role is the respond to calls from the public, take a look at three guides that…

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