One of the range of tools we are testing as part of the Digital Transformation project is called Smart Survey. Read about the pilot and what this could mean for you.
Healthwatch has developed a qualitative research methodology that local health and care systems can use to better understand people’s experiences using integrated services.
Refugees and asylum seekers are often under represented groups, with language barriers and unfamiliar surroundings preventing them from engaging easily with services. Find out how to engage directly with them by overcoming these challenges.
This guide gives you an introduction into how you can use live streaming as a way of connecting with different areas of your community, increasing your reach and building relationships with stakeholders.
This guide from Healthwatch Camden explains how to partner with your local GP surgeries and send text messages to their patient list with links to your current surveys and when this digital engagement method is, and isn't, appropriate.
During the pandemic, Healthwatch were unable to visit services to find out about people's experiences. Across the network, Healthwatch have found other ways of getting insight that may prove useful as an alternative to Enter and View.
Take a look at our work to improve Healthwatch’s use of digital systems since January, and help us understand your digital needs in a post COVID world.
Read about the Quality Framework as Delana Lawson, Quality Assurance and Regional Manager (North East) shares its benefits and how it can help you in running an effective Healthwatch.