Annual report template 2025 - 26
Download the new annual report template to showcase your best projects and how you have made a difference for local people in the last year.
Guidance
Resources
Healthwatch core skills framework 2026/27
This framework will help you see the skills you use in your role, identify any gaps and find the support you need to develop or fine tune them.
Guidance
Understanding the health and social care system e-learning
Check out our e-learning course to help you navigate the health and social care system.
We've launched a bespoke new e-learning course for Healthwatch staff which will give you a broad understanding of England's health and care…
E-learning
Canva templates and assets
Useful templates and assets to help you with your digital and traditional marketing activities.
Guidance
How to develop a communications strategy
Find out the critical ingredients for developing communications strategy and access our communications strategy template.
Guidance
Guide: Data processing and protection
This guidance explains the current data protection law and what this will mean for your local Healthwatch.
Guidance
CRM guidance - using email marketing on the CRM
The CiviCRM allows you to create, send and track email marketing all from one place. This resource explains how to do that.
Guidance
CRM guidance - managing cases
Find out how you can use cases to track complex sequences of interactions between people in your organisation and contacts in your CRM.
Guidance
CRM guidance - creating an activity
Find out how to create and configure new activity types for your Healthwatch.
Guidance