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  • Social value - why it's important and tips for success

    Guidance - 11 September 2023
    Jon Turner, Impact Programme Lead, considers our social value and gives some useful tips you might…
  • What is the quality logo and how to use it

    Guidance - 15 August 2023
    We have introduced a new logo that Healthwatch who have completed the Quality Framework can use to…
  • Good practice in managing your information and signposting service

    Guidance - 14 August 2023
    Have you had an increase in the number of people contacting you for information and signposting?…
  • Data sharing agreement

    Guidance - 11 January 2023
     All Healthwatch are required to sign a data sharing agreement, take a look at the template.
  • Quality Framework

    Guidance - 22 August 2022
    The Quality Framework aims to provide a shared understanding of the key ingredients for running an…
  • The essentials to project planning

    Guidance - 8 July 2021
    Find out how this resource will help you and your team deliver on projects with successful outcomes…
  • Helping you with your decision making process

    Guidance - 19 November 2020
    Find out more about decision making, including how to meet your legal obligations, with tips on…
  • Call handling guidance

    Guidance - 30 June 2020
    If part of your role is the respond to calls from the public, take a look at three guides that…
  • A guide to running Healthwatch

    Guidance - 12 February 2020
    Find out more about how to run a Healthwatch, including how to meet your legal obligations and…
  • Making a difference toolkit

    Guidance - 30 September 2019
    Help make the value of your work recognised and look at this toolkit to help you show the impact…

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