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  • Social value - why it's important and tips for success

    Guidance - 11 September 2023
    Jon Turner, Impact Programme Lead, considers our social value and gives some useful tips you might…
  • Good practice in managing your information and signposting service

    Guidance - 14 August 2023
    Have you had an increase in the number of people contacting you for information and signposting?…
  • Data sharing agreement

    Guidance - 11 January 2023
     All Healthwatch are required to sign a data sharing agreement, take a look at the template.
  • Template: Data sharing agreement

    Guidance - 17 June 2022
    We have designed this template data sharing agreement to support local Healthwatch to share data…
  • Template: Telling people how you will use their data on the phone and in-person

    Guidance - 17 June 2022
    Data protection legislation requires you to explain to people how you will use their data. Download…
  • Guide: Data processing and protection

    Guidance - 17 June 2022
    This guidance explains the current data protection law and what this will mean for your local…
  • Template: Data protection policy

    Guidance - 15 June 2022
    Having a data protection policy is essential. Use our template to make sure you meet data…
  • How to produce the perfect case study

    Guidance - 29 November 2021
    Writing a case study and not sure where to start? Not to worry. We’ve put together some top tips so…
  • Call handling guidance

    Guidance - 30 June 2020
    If part of your role is the respond to calls from the public, take a look at three guides that…
  • A guide to running Healthwatch

    Guidance - 12 February 2020
    Find out more about how to run a Healthwatch, including how to meet your legal obligations and…

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