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• Accessibility guidance

  Guidance - 17 April 2024
  With more people seeking advice and information and sharing their views with Healthwatch online, it…

• What is the quality logo and how to use it

  Guidance - 15 August 2023
  We have introduced a new logo that Healthwatch who have completed the Quality Framework can use to…

• Quality Framework

  Guidance - 22 August 2022
  The Quality Framework aims to provide a shared understanding of the key ingredients for running an…

• The essentials to project planning

  Guidance - 8 July 2021
  Find out how this resource will help you and your team deliver on projects with successful outcomes…

• Helping you with your decision making process

  Guidance - 19 November 2020
  Find out more about decision making, including how to meet your legal obligations, with tips on…

• Making a difference toolkit

  Guidance - 30 September 2019
  Help make the value of your work recognised and look at this toolkit to help you show the impact…

• Your reflections from the accessible information research project

  Blog - 1 September 2022
  From September 2021, the first phase of work on the Your Care, Your Way campaign began. Read on…

• Your story: How using the Quality Framework led to improvements

  Blog - 14 February 2022
  The Quality Framework can help you evaluate your service by highlighting strengths and weaknesses.…

• Your story: How using the Quality Framework helped us

  Blog - 17 January 2022
  The Quality Framework is a tool that helps you understand the strengths and weaknesses of the…

• Your story: How the quality framework helped us

  Blog - 5 November 2021
  The Quality Framework tool helps you work out the strengths and weaknesses of your service.…