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Network news

Sir Robert meets with Health Select Committee to talk about health legislation and the role of public engagement
The NHS Long Term Plan suggests changes to legislation to make it easier to make decisions at an ICS/STP level. Sir Robert plans to outline how people can continue to have a say in these decisions but the need for more funding to make it happen.
Network News

A guide to Enter and View
Find out more about Healthwatch powers to Enter and View health and care services, including key questions to ask during each stage of the process.
Guidance
Consent for case studies and photography
It's important that you have consent for any case studies or photography you use. Read our guidance on how to ask for consent in your local work, and steps when using Healthwatch England photography.
Guidance

CRM guidance - using email marketing on the CRM
The CiviCRM allows you to create, send and track email marketing all from one place. This resource explains how to do that.
Guidance

CRM guidance - managing cases
Find out how you can use cases to track complex sequences of interactions between people in your organisation and contacts in your CRM.
Guidance

CRM guidance - creating an activity
Find out how to create and configure new activity types for your Healthwatch.
Guidance

CRM guidance - using contacts
Find out more about what contacts are, and how to add, edit and delete a contact using the CiviCRM.
Guidance

CRM guidance - how to customise your data
Find out how you can customise your CRM to meet your local needs.
Guidance

CRM guidance - requesting a new password
Find out how to regain access to your CiviCRM if you have forgotten your password.
Guidance

CRM guidance - managing access to your CiviCRM
It is important to regularly check who has access to your CiviCRM. Find out how to add and remove permissions to your CRM.
Guidance
Guidance