Article
Network news

Healthwatch induction - e-learning
Take our new e-learning induction will help you gain a shared understanding about who we are, what we do, and how we make a difference.
E-learning
Our plan for Volunteers' Week 2019
Volunteers' Week is a great opportunity for us to thank Healthwatch volunteers and encourage more people to get involved with our work.
Blog

How to write and pitch your story to the media
Having your story covered by a local paper or influencer is a great way to reach more people and encourage your community to share their views about local services.
Here are some top tips to help you write and pitch your story or press notice.
Here are some top tips to help you write and pitch your story or press notice.
Guidance
Article

Sir Robert meets with Health Select Committee to talk about health legislation and the role of public engagement
The NHS Long Term Plan suggests changes to legislation to make it easier to make decisions at an ICS/STP level. Sir Robert plans to outline how people can continue to have a say in these decisions but the need for more funding to make it happen.
Network News

A guide to Enter and View
Find out more about Healthwatch powers to Enter and View health and care services, including key questions to ask during each stage of the process.
Guidance
Consent for case studies and photography
It's important that you have consent for any case studies or photography you use. Read our guidance on how to ask for consent in your local work, and steps when using Healthwatch England photography.
Guidance

CRM guidance - using email marketing on the CRM
The CiviCRM allows you to create, send and track email marketing all from one place. This resource explains how to do that.
Guidance

CRM guidance - managing cases
Find out how you can use cases to track complex sequences of interactions between people in your organisation and contacts in your CRM.
Guidance

CRM guidance - creating an activity
Find out how to create and configure new activity types for your Healthwatch.
Guidance

CRM guidance - using contacts
Find out more about what contacts are, and how to add, edit and delete a contact using the CiviCRM.
Guidance