This event will show you how to design and use interview guides for semi-structured interviews with research participants.

This is a very interactive session: please come prepared to take an active part, including in role play

Type of event

Interactive learning session to small audience. Joining in with your camera on will be appreciated.  

Please note: our previous ‘Measuring Success’ workshop covered much of the content of this session. We therefore suggest you don’t book on this if you have attended that.

Few non-profit organisations don’t want to improve how they measure and then communicate their impact.

But what level of demonstrating impact can they realistically achieve? What do they want to prove – to whom – and what will convince them anyway?

This event will show you how to choose the best research and engagement method for your project.

Type of event

Small group session with discussion and an interactive activity. Joining in with your camera on will be appreciated, 

Who is this event for?

This event is for Healthwatch staff who design research and engagement projects to collect data on people’s experiences, opinions and behaviours.

What you will learn?

By taking part in this session, you will

Search engine optimisation (SEO) the process of improving the quality and quantity of website traffic to your website from search engines. 

This session will help you understand the basic concepts of SEO and give you tip to improve it.    

Your Theory of Change identifies the long-term outcomes you seek in a particular area of work. But how will you know if you achieve these? What measures might you use to evidence your success and prove your longer-term impact? What strength of claims could you make about your Healthwatch’s contribution? 

There are approximately 14 million disabled people in the UK. This workshop will help you gain awareness about disability and how disability can impact the health outcomes and experiences of people accessing health and social care services. This awareness is an important part of supporting the communities we serve.

You will have the opportunity to ask questions and discuss how this relates to your own work.  

This meeting will help you to understand how to apply for funding opportunities and take part in Healthwatch England policy research projects.

You will also have the opportunity to ask questions and receive support from your colleagues in the network and our friendly Research and Insight team.

Type of event

Network meeting – presentations with discussion and Q&A in a friendly and informal setting.

This event will help you understand how you can best highlight your achievements in your annual report and help you understand where to start and how to structure your case studies.

Type of event

This is a small group session and will involve audience participation in break out room with discussion and tasks as well as a demonstration and presentation from the hosts.

Joining in with your camera on will be appreciated

This session will take you through the basics of good media relations, including how to develop and sell your story and to come across well in an interview.

Type of event

Interactive learning session to large audience with time to ask questions.

Who is this event for?

This session is for anyone involved in communications or media relations for their local Healthwatch.

What you will learn?

In this session you will:

Annual report template 2024 - 25

Download the new annual report template to showcase your best projects and how you have made a difference for local people in the last year.
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Annual Report template

It's a legal requirement for your local Healthwatch to produce an annual report by the end of June. To help you do this, we have provided a template, which is available in PowerPoint and InDesign formats on the Communications Centre (Brandstencil).

The template uses our latest brand guidelines and includes guidance on how to complete your report, what to change, and what to include.

Please note you will need to be logged in to see the resources on the Communications Centre. There is one account per local Healthwatch. If you are having problems accessing your account, please email hub@healthwatch.co.uk.

PowerPoint Template 

InDesign Template 

Photography and icons

Images

It's great if you personalise the report with local photography. However, we are aware that many local Healthwatch struggle to source photography and do not have the budget to purchase many stock images. Check out our Flickr albums for a range of high-quality photos that are free for you to use.

View Flickr photos 

Icons

As part of our brand identity we have a collection of simple line icons. These are used in this year's template, but should you wish to change any of them you can access the full suite here. We advise using the navy icons throughout, unless there is a dark background, in which case you should use the white icons. 

Download Icon pack

Training and support

We want to help you produce the best report you can, so we have been running a series of webinars to help make the process easy and straightforward for you.

How to use the annual report template - recording

This recorded session will help you understand how to use the PowerPoint template, including changing pictures, updating text, and adding or deleting slides.

Download it here

How to write for your annual report

These interactive sessions will show you how you can best highlight your achievements from the last year, how to write great case studies and how to demonstrate the difference your work made. 

Tuesday 20 May | 10am - 11:30am

What is the deadline?

The deadline for your report is 30 June 2025.

Who do I send my annual report to?

Once you have published your report, you need to send it to:

  • Healthwatch England (using this form)
  • Your local Care Quality Commission contacts
  • NHS England (Email England.healthwatchannualreport@nhs.net)
  • Senior Integrated Care System leaders in your area
  • The Overview and Scrutiny Committee of your local authority
  • The local authority that commissions your service

How do I submit my report? 

To submit your report, please upload the finished document through our website form linked to below.

Upload your annual report now

Additional resources

So you've written and submitted your annual report what next? We want to help you get the most out of your annual report content so we've put together guidance to help you do that.

What else can I do with my annual report content? 

Once you have finished your annual report, you have loads of great content on your impact over the last year. Check out our tips to make the most of your annual report content across your digital channels.