Resources

We have introduced a new logo that Healthwatch who have completed the Quality Framework can use to show their commitment to quality.

Have you had an increase in the number of people contacting you for information and signposting? Are those calls becoming more complex? If so, you are not alone.

As part of our ongoing commitment to enhance the effectiveness of our support to you and promoting equality, diversity, and inclusion (EDI), we are asking each Healthwatch to complete the Annual Satisfaction Survey and Healthwatch People Diversity Survey.

Adapt our template to create your own Easy Read version of your Have Your Say form.

Introducing this new volunteering opportunity could help your Healthwatch increase its capacity to record, track and follow up on outcomes.

Plan follow-up activity and record your outcomes and impact while sharing selected achievements with us.

These courses will provide you with an understanding of the legal frameworks on data protection that apply to Healthwatch.

These checklists will help you to think through your roles, responsibilities and decision-making within your Healthwatch board.

Download the new annual report template to showcase how your work has made a difference to local people.

Read this update to our guide on how to commission an effective Healthwatch.

Mystery shopping is a research methodology that you can use to gain insight into how services in your local area operate from a service user perspective.

This document includes examples of how to word consent and explicit consent questions and supporting information to comply with GDPR.