Resources

Holding health and care services to account is a vital part of the role of local Healthwatch. This toolkit will help you do this effectively.

Complete our e-learning courses on Microsoft Excel to help you understand everything from the basics to detailed analysis.

How can you involve people with learning disabilities in your work? Take a look at how Healthwatch Essex approached it.

Interviews and focus groups are the most common qualitative research methods used at Healthwatch to understand people's experience of care. Take a look at our guide to find out what qualitative research is and when to use it.

The word 'outcomes' is increasingly used in work situations and 'impact' is often linked to it, even in everyday life. But when people use these words are they always referring to the same thing? Find out our definitions.

First impressions matter. It's important we have a consistent brand look, which people recognise and trust. But what if you don't have the budget for a designer? You can access free branded resources to help you save time and money.

Examples from Healthwatch Oxfordshire demonstrate how working with communities can strengthen your research project and improve outcomes for the community.

The Quality Framework aims to provide a shared understanding of the key ingredients for running an effective Healthwatch.

Integrated care partnerships (ICPs) will soon produce their integrated care strategies to influence the five-year plan for health and care services. You can use this opportunity to highlight patient voice.

This course will help you become a pro at writing like Healthwatch, so you can inspire your audiences. You'll also take away some handy resources and practical tips to make your job easier.

If you are using Smart Survey to collect data, this course will help you understand and use the different analysis tools within the platform.

Create your own Theory of Change using this easy to follow template that includes step by step instructions to help you.